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Missed Appointment or Late Cancellation

(< 24 hours)

1 h
£75 per hour missed
Location 1

Contact Details

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We appreciate your opinions and are continually looking for ways to improve our services and ensure that you have the best possible experience with us. You can help us get it right by telling us what you think of the service delivered by us.  Please email us on info@leytonstonecentrefordentaldevelopment.co.uk; your views are greatly appreciated.

If for any reason you are unhappy with the service you have received from us we would like the opportunity to put this right by receiving your complaint directly. Your complaint can be made in person, in writing or by telephone (020 39819565).  We aim to respond to complaints as effectively and as quickly as possible. Please contact info@leytonstonecentrefordentaldeveleopment.co.uk.

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If you wish to make a complaint NHS treatment your complaint must be made within 12 months of receiving treatment. If you are not happy with the way your complaint was handled then you can contact NHS England (0300 311 22 33), which is responsible for NHS dental services. Or you may wish to contact the Parliamentary and Health Service Ombudsman (PHSO).

The PHSO makes the final decision on complaints that haven't been resolved by NHS England. You can call on 0345 015 4033 or use the PHSO's secure online form to raise your complaint. 

If you wish to make a complaint about private dental services, please contact us by phone on XXXX  or in writing  at info@leytonstonecentrefordentaldevelopment.co.uk. Your complaint must be made within 12 months of receiving treatment.

If your complaint is not resolved satisfactorily, can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information.

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463 High Road Leytonstone, London, E11 4JU

 

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